Shipping policy

Shipping Policy

Processing time: Orders are processed within 2–5 business days before shipping (excludes weekends/holidays).

Delivery estimates: Standard shipping: 5–10 business days. Expedited: 2–4 business days. These are estimates, not guarantees — we are not liable for carrier delays once a package is handed off.

Address accuracy: Customer is responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, and will not issue refunds or replacements in this case. Address corrections requested after an order ships cannot be guaranteed.

Lost or stolen packages: Once a carrier marks a package "Delivered," we are not responsible for packages lost or stolen from the delivery location. We're happy to help you file a claim with the carrier, but replacement/refund at that point is at our discretion, not guaranteed.

Order changes/cancellations: Orders can be modified or canceled only within 2 hours of purchase, before processing begins. After that, the order is locked in and treated as a standard return if it needs to come back.